Assistance With My Utility Bills


If you are in danger of being evicted from your apartment or home for not paying your utility bills, these agencies may be able to help.

21 S. 61st St., Phila., PA 19139
Help residents of the Haddington and Cobbs Creek neighborhoods of West Philadelphia. Residents can contact the Community Services Office for assistance with paying for utility services to remedy a shut-off notice

Congreso de Latinos Unidos
216 W. Somerset St., Phila., PA 19133
Provides assistance for persons who have fallen behind on their payments.

Diversified Community Services (Dixon House)
1920 S. 20th St., Phila., PA 19145
For homeowners who have fallen behind on their payments.

Emergency Assistance and Response Unit (EARU)
1430 Cherry St., Phila., PA 19102
EARU provides assistance to families and persons who are at risk of becoming homeless or facing a housing crisis.

Low-Income Home Energy Assistance Program LIHEAP)
TDD for deaf and hard of hearing: 800-451-5886
Helps low-income homeowners and renters pay their heating bills. Applications are available seasonally and are sent automatically to the previous year’s clients.

15 Neighborhood Energy Centers
Trained counselors at the NEC’s prevent utility emergencies by helping customers obtain energy assistance grants and utility payment agreements.

Customer Service Center
CAP Rate
Offers four discounted residential rates for low-income customers.
Matching Energy Assistance Fund (MEAF)
Assists low-income residential customers with bill payment.

Pennsylvania Department of Human Services
Philadelphia County Assistance Office
801 Market St., 5th Floor, Phila., PA 19107
1350 West Sedgley Ave., Phila., PA, 19132
2701 N. Broad St., Phila., PA, 19132
5070 Parkside Ave., Phila., PA, 19131
301 East Chelten Ave., Phila., PA, 19144
4109 Frankford Avenue, Philadelphia, PA, 19124

Offer Emergency Shelter Allowance to help a homeless or near homeless family/person to:

  • stop eviction from home/apartment
  • stop foreclosure of your home
  • find a long-term place to live
  • find a short-term place to live

Philadelphia Corporation for Aging
Emergency Resources for Older Philadelphians
Provides assistance to low-income applicants aged 60 and over who have a utility shut-off or whose utilities will be shut off in five working days or less.

Philadelphia Gas Works
Conservation Works Program (CWP)
Reduces energy usage and helps make energy bills affordable for low-income households.
Customer Responsibility Program (CRP)
Helps low-income customers better afford their gas bills and maintain their gas service by paying discounted bills or a monthly budgeted amount based on household income.

United Communities Southeast Philadelphia
2029 S. 8th St., Phila., PA 19148
215-468-1645, ext. 223
Provides assistance to renters/homeowners needing financial assistance to catch up with their payments.

United Way of Greater Philadelphia and Southern New Jersey 1709 Benjamin Franklin Pkwy, Phila., PA 19103

Utility Emergency Services Fund (UESF)
1608 Walnut Street, Suite 600, Philadelphia, PA 19103
Vet Line: 215-814-6888
Assistance includes help with utility payments for families struggling to remain in their homes.

Water Revenue Bureau
Water Revenue Assistance Program (WRAP)
Provides a credit up to $200 to be used to enter into a payment agreement or to combine with other energy grants to pay an outstanding bill in full. Income guidelines apply.