Where To Turn

To HELP People Who Are HOMELESS

Philadelphia Homeless 24 hour Outreach Hotline
215-232-1984 or 1-877-222-1984

Project HOME Outreach Coordination Center
1515 Fairmount Avenue, Philadelphia, PA 19130
Mon, Tues, Thurs, Fri: 8am-4pm, Wed: 8am-2pm

Download the flyer  Where_To_Turn_March 2020

More food, health and human services visit http://211sepa.org/
or call 2-1-1 or 866-964-7922, text 898-211


BENEFITS ACCESS

BenePhilly
1515 Fairmount Avenue
215-320-6193
Mon-Fri: 9am-5pm;
Hub of Hope 
Tues: 10am-6pm, 1401 Arch St,
Lower Level, Suburban Station;
Honickman Learning Center Comcast Technology Labs
Thurs: 9am-5pm,1936 N. Judson St.
Food stamps, medical benefits & state benefits.
BenePhilly Appointment Hotline 844-848-4376

Philly Restart
18th and Vine Street
Mon: 4-5pm
Vouchers for PennDOT ID or PA birth certificate given with referral letter from shelter or agency.
Meal served.

DAY/DROP-IN CENTERS

The Hub of Hope
1401 Arch Street
215-309-5225
Suburban Station Concourse – Lower Level
Mon-Fri: 7am-7pm; Sat 3pm- 7pm
Dinner: Fri-Sun 4pm-5:15pm
Medical: Mon 8:30am-12:30pm
Tues, Wed 1pm-5pm; Thurs 9am-5pm
Dental: Tues 1-5pm, Wed/Thurs 8:30am-12pm & 1-5pm, Fri 1-5pm
Coffee & snacks, case management,
recovery groups, showers/laundry

Welcome Center
Lutheran Church o f the Holy Communion
2111 Sansom Street
215-567-3668
Fri: 12pm Lunch
12-4pm Activities

Philadelphia Recovery Community Center (PRCC)
1701 Lehigh Avenue
215-223-7700
Mon-Wed: 10am-6pm
Thurs-Fri: 11:30am-7:30pm
Group and individual recovery support services

A New Life Recovery Learning Center
3119 Spring Garden Street
267-507-3529
Mon-Fri: 8am-4pm

The Well
2709 N. Broad Street, 1st floor,
267-507-3470
Office: Mon-Fri: 9am-5pm
Recovery & peer support, life & job coaching

St. John’s Hospice (Men)
1221 Race Street
215-563-7763
Mon-Fri (except 2nd Tues): 8:30am
Clothing and showers
(Monday for seniors, veterans, disabled only);
Lunch: Mon-Fri Noon-1pm
Case management Noon-2:30pm

Face to Face
123 E Price St, 215-849-0179
Fri, Sat, Mon, Tues: 9am-2pm, Sun 10:30am-3:45pm
Free meals, social services, health center, legal

EMERGENCY HOUSING

Philadelphia Homeless Outreach Hotline
215-232-1984

Shelter Access Point For All:
Seeking Emergency Housing Services, Office of Homeless Services (OHS)
Apple Tree Family Center
1430 Cherry Street, 215-686-7150, 7151, or 7153
INTAKE: Mon-Fri: 7-5pm 1430 Cherry Street,

Roosevelt Darby Center
804 N Broad Street, 215-685-3700
INTAKE: Mon-Fri: 7-5pm

Families Only Emergency Housing After-Hours Services (OHS), Red Shield Family Residence
INTAKE: Daily: After 5pm. Holidays & Weekends: 24 hours.
715 N Broad Street, 215-787-2887

Single Women Only Emergency Housing
After-Hours Services (OHS)
Gaudenzia’s House of Passage, Kirkbride Center
INTAKE: Daily: After 5pm. Holidays & Weekends: 24 hours.
48th Street and Haverford Avenue
(48th Street side entrance), 215-634-9775

Single Men Emergency Housing After-Hours Services (OHS) Station House
INTAKE: Daily: After 5pm. Holidays & Weekends: 24 hours.
2601 N Broad Street (rear entrance)
215-225-9230

Men Sunday Breakfast Rescue Mission
INTAKE: Daily 7PM
302 N 13th Street, 215-922-6400

To register complaints about shelter, transitional and permanent housing, and rapid rehousing:
Office of Homeless Services Participant Comment Line
215-686-4700 or ohs-generalinfo@phila.gov

HUMAN TRAFFICKING

National Human Trafficking Hotline
1-888-373-7888
Website: humantraffickinghotline.org

LEGAL SERVICES

Do you have a LEGAL problem or question? This Legal Help Flyer shows you many options on many situations. Also available in Legal Help Flyer in Spanish.

Chosen 300 West
3959 Lancaster Avenue
215-243-0300
Mon: 5 -7pm (By Appt) Expungement Services

Community Legal Services (CLS)
1424 Chestnut Street
215-981-3700
Walk-in Mon-Fri: 9am-12pm
Landlord tenant housing
Mon-Thurs: 9am-11am

1410 W. Erie Avenue
215-227-2400
Walk-in: Mon, Wed, Fri: 9am-12pm
SSI Appeal & Utilities
Mon, Wed, Fri: 8:30am-12pm
clsphila.org/get-help

Homeless Advocacy Project (HAP)
215-523-9595 or 1-800-837-2672
Weekly free legal clinics in various locations.
www.homelessadvocacyproject.org

Tenant Legal Aid Referral Line
267-443-2500
Live 11am-7pm
Eviction prevention resources. Free legal advice
and representation for low-income tenants
www.phillytenant.org

LGBTQ SERVICES

Attic Youth Center (Ages 14-23)
255 S 16th Street, 215-545-4331
Mon & Tues: 11am-7pm; Wed & Fri: 1pm-8pm
HIV testing, individual counseling, social activities, and safe environment for youth

Mazzoni Center
809 Locust Street, 215-563-0658
Mon & Tues: 9am-7pm; Wed-Fri: 9am-5pm
Medical care, counseling, HIV testing, trans health services, support groups

Mazzoni Center, Washington West Project
1201 Locust Street, 215-985-9206
HIV walk-in testing
Mon-Fri: 9am-8:30pm; Sat: 1-4:30pm
STI walk-in testing
Tues: 1-6pm, Thurs: 6-8:30pm; Fri: 2-5pm,
Sat: 1-4pm

Stephen Klein Wellness Center, Project HOME
2144 Cecil B. Moore Avenue, 215-320-6187
Trans health services, counseling, medical care
(See Healthcare section for details.)

Trans-health Information Project (TIP)
149 W Susquehanna Ave
Educational workshops, group support
267-457-3912 toll free: 866-222-3871

CHOP Gender & Sexuality Development Clinic
(Ages 0-21)
3550 Market Street, 267-426-5980
Psychosocial and medical support for gender
variant, gender expansive, and transgender
children and youth and their families

Einstein Pride Program
5501 Old York Road, 215-456-7045
Primary care, trans care, monthly drop-in support groups (3rd Thursday, 3-7pm)

Trevor Project
24-hour hotline: 1-866-488-7386
Confidential suicide hotline for LGBTQ youth

INTIMATE PARTNER VIOLENCE
& SEXUAL SAFETY

Philadelphia Domestic Violence Hotline
1-866-723-3014 or 1-866-SAFE-014
Emergency shelter, transitional housing, referral, and legal representation

Women Organized Against Rape (WOAR)
24-Hour Crisis Hotline: 215-985-3333
Advocacy, counseling, and education services

Women Against Abuse
Legal Center: 215-686-7082

National Sexual Assault Hotline
24-hour hotline: 800-656-4673

Women in Transition
718 Arch Street, Suite 401N, 215-751-1111
Counseling, groups, trainings, recovery resources
Mon-Fri 9am-5pm

MEDICAL EMERGENCY

Go to emergency room or call 911

MEDICAL NON-EMERGENCY

Stephen Klein Wellness Center, Project HOME
2144 Cecil B. Moore Avenue
215-320-6187
Mon-Fri: 9-4:30pm (appointments preferred)
Medical clinic, counselling, dental treatment, health insurance
enrollment (Bus options: 3, 33 and 61)

Fairmount Health Center
1412-22 Fairmount Avenue
215-235-9600
Mon-Fri: 8:30-5pm (walk-ins welcome)
Co-pays on sliding scale from $20 to $40

Mary Howard Health Center
125 S. 9th Street
215-592-4500
Appointment Hours Mon-Fri: 9:30-5pm
Walk-ins Mon-Thurs: 7am

House of Grace Catholic Worker Clinic
1813 East Hagert Street
215-423-0222
Tues: 9:30-11:30am, 4:30-6:30pm
Weds: 9:30-11:30am
Thurs: 4:30-6:30pm
Fri: 11:30am-1:30pm
Walk-in health clinic, showers

GET UP
3130 Kensington Avenue, 215-888-2448
Mon-Fri: 9am-4pm Free HIV/STI Testing

Philadelphia FIGHT Community Health Centers
Jonathan Lax Center
1233 Locust St., 4th floor, 215-790-1788
HIV primary medical care for adults

John Bell Health Center
1207 Chestnut St., 3rd floor
267-725-0252
Primary medical clinic for adults

Y-HEP Youth Health Center
1207 Chestnut St., 5th floor
215-344-1632
Primary medical care for youth (Ages 13-24)

MEALS

For a complete list click here.

MENTAL HEALTH SUPPORT

Suicide Hotline
1-800-273-TALK (8255)

Office of Behavioral Health Emergency and Information Line (24-hour Mental Health Delegate Line)
215-685-6440

Mercy Hospital of Philadelphia Crisis Response Center (CRC)
501 S. 54th Street
215-748-9525
Closing March 31, 2020

Pennsylvania Hospital Crisis Response Center (CRC) – 
801 Spruce Street
215-829-LIFE (5433) – Crisis Team

Mary Howard Health Center
125 S. 9th Street
215-592-4500
Walk-ins Mon & Tues: 6:30am-6:45am

To report complaints about mental health treatment:
Consumer Satisfaction Team
520 Delaware Avenue, 7th Floor
215-923-9627

RECOVERY RESOURCES/SUBSTANCE USE

Alcohol & Drug Information and Recovery Support Line (24-hour)
800-221-6333

NET Access Point
499 N. 5th Street, Suite B
844-533-8200
215-451-7114
24/7 access to treatment; no appointment needed

To get a level of care assessment go to one of the following Crisis Response Centers (CRC) or Assessment Centers. Community Behavioral Health  has a flyer with extensive information on  Accessing-Treatment

If you have clients that need treatment for drug and alcohol addiction the CRCs can help. Here’s a great information flyer with a list of CRCs you can give to them.

Crisis Response Centers (CRC)

Einstein Medical Center
5501 Old York Road
215-951-8300

Friends Hospital Crisis Response Center (Northeast)
4641 Roosevelt Boulevard
215-831-2600

Mercy Hospital
501 S. 54th Street
215-748-9525

Pennsylvania Hospital (Hall Mercer)
800 Spruce Street
215-829-5433

Temple/Episcopal Hospital
100 East Lehigh Avenue
215-707-2577

Assessment Centers

Any Crisis Response Center plus:

Kensington Hospital
136 Diamond Street
215-426-8100

Addictions Assessment Center at Penn Presbyterian
3910 Powelton Ave, #510
215-662-8747

SYRINGE EXCHANGE

Prevention Point Philadelphia
2913 Kensington Avenue
215-634-5272
Drop-In Services: Mon, Wed, Thurs: 7am-6pm, Tues: 7am-5pm (General) 6-9pm (Ladies Night), Sat & Sun 7am-3pm; Primary Care Clinic: Wed: 1pm-5pm HIV testing, drop-in center, street side health project. Safer use supplies: Mon, Tues Syringe access: Fri (on site) Wed, Th, Sat (mobile) overdose and narcan training daily

VETERANS

National 24-Hour Hotline
for Veterans who are Homeless
(or At-Risk of Homelessness)

1-877-4AID-VET (824-3838)

The Perimeter (Veteran Services)
213-217 N. 4th Street (at Arch Street)
215-923-2600
Mon-Fri: 8:30am-4:30pm
Showers, haircuts, food, clothing, laundry, counseling, shelter, transportation

YOUTH SERVICES

Covenant House Crisis Center
(Ages 21 & Under)

Crisis Center:
31-43 East Armat Street
215-951-5411
24-Hour Hotline
1-800-999-9999

Youth Emergency Services (YES)
Center for Runaway Youth (Ages 12-17)
24-Hour Hotline & Intake
1-800-371-SAFE (7233)

Valley Youth House
(Ages 12-21)

1500 Sansom Street #300A
215-925-3180
Street outreach and transitional housing (including LGBTQ)

PathWays PA Basic Center Program
(Ages 14-17, females only)
5013 Hazel Avenue
215-397-4287
Services and housing

Forget Me Knot Youth Services (Ages 13-18)
2321 N Broad Street
215-223-3621
Services, Emergency Shelter (including LGBTQ)