Where To Turn

To HELP People Who Are HOMELESS

Philadelphia Homeless 24 hour Outreach Hotline
215-232-1984 or 1-877-222-1984

Project HOME Outreach Coordination Center
1515 Fairmount Avenue, Philadelphia, PA 19130
Mon, Tues, Thurs, Fri: 8am-4pm, Wed: 8am-2pm

Download the flyer  Where To Turn

More food, health and human services visit http://211sepa.org/
or call 2-1-1 or 866-964-7922, text 898-211


BENEFITS ACCESS

BenePhilly
1515 Fairmount Avenue
215-320-6193
Mon-Fri: 9am-5pm;
Walk-ins welcome
Food stamps, medical benefits & state benefits.

Philly Restart
!8th and Vine Street
Mon: 4-5pm
Vouchers for PennDOT ID or PA birth certificate given with referral letter from shelter or
agency.
Meal served.

DAY/DROP-IN CENTERS

The Hub of Hope
1401 Arch Street
215-309-5225
Suburban Station Concourse – Lower Level
Mon-Fri: 7am-7pm; Sat 3pm- 7pm
Dinner: Fri-Sun 4pm-5:15pm
Medical: Tues, Wed 1pm-5pm; Thurs 9am-5pm
Dental: Tues 1-4:30pm, Thurs 8:30am-12pm
Coffee & snacks, case management,
recovery groups, showers/laundry

Welcome Center
Lutheran Church o f the Holy Communion
2111 Sansom Street
215-567-3668
Fri: 12pm Lunch
12-4pm Activities

Philadelphia Recovery Community Center (PRCC)
1701 Lehigh Avenue
215-223-7700
Mon-Wed: 10am-6pm
Thurs-Fri: 11:30am-7:30pm
Group and individual recovery support services

A New Life Recovery Learning Center
3119 Spring Garden Street
267-507-3529
Mon-Sun: 8am-4pm

The Well
2709 N. Broad Street, 1st floor,
267-507-3470
Office: Mon-Fri: 9am-5pm
Recovery & peer support, life & job coaching

St. John’s Hospice (Men)
1221 Race Street
215-563-7763
Mon-Fri (except 2nd Tues): 8:30am
Clothing and showers
(Monday for seniors, veterans, disabled only);
Lunch: Mon-Fri Noon-1pm
Case management Noon-2:30pm

DOMESTIC VIOLENCE

Philadelphia Domestic Violence Hotline
1-866-723-3014 or 1-866-SAFE-014
Emergency shelter, transitional housing, referral, and legal representation

Women Organized Against Rape (WOAR)
24-Hour Crisis Hotline: 215-985-3333
Advocacy, counseling, and education services

Women Against Abuse
Legal Center: 215-686-7082

EMERGENCY HOUSING

Families/Single Women Seeking Emergency Housing Services
Office of Homeless Services  (Homeless Services)

Appletree Family Center
INTAKE: Mon-Fri: 7am-3pm
1430 Cherry Street
215-686-7150, 7151, or 7153

Families Only Emergency Housing After-Hours Services
(Homeless Services)

Red Shield Family Residence
INTAKE: Holidays & Weekends: After 3pm
715 N. Broad Street
215-787-2887

Single Women Only Emergency Housing After-Hours Services
(Homeless Services)

Gaudenzia’s House of Passage, Kirkbride Center
INTAKE: Holidays & Weekends: After 4pm
48th Street and Haverford Avenue (48th Street side entrance)
215-471-2017

Single Men Seeking Emergency Housing Services
(Homeless Services)

The Roosevelt Darby Center
INTAKE: Mon-Fri: 7am-3pm
802 North Broad Street
215-685-3700

Single Men Seeking Emergency Housing After-Hours Services
(Homeless Services)

Station House
INTAKE: Daily: After 4pm
Holidays & Weekends: 24 hours
2601 N. Broad Street (rear entrance)
215-225-9230

Men
Sunday Breakfast Rescue Mission
Intake: Daily 7pm
302 N. 13th Street
215-922-6400

To report complaints about shelter,
transitional and permanent housing, and
rapid rehousing:

Office of Homeless Services
Participation Comment Line
215-686-7400 or ohs-generalinfo@phila.gov

HIV/AIDS SERVICES

GET UP
3130 Kensington Avenue
215-888-2448
Mon-Fri: 9am-4pm
Free HIV/STI Testing

Philadelphia FIGHT Community Health Centers – Jonathan Lax Center
1233 Locust St., 4th floor
215-790-1788
HIV primary medical care for adults

HUMAN TRAFFICKING

National Human Trafficking Resource Center
1-888-373-7888, text 233733, TTY 711
Reporting, legal services, social services, referral
Hours: 24 hours, 7 days a week
Languages: English, Spanish and 200 more languages
Website: humantraffickinghotline.org

LEGAL SERVICES

Do you have a LEGAL problem or question? This Legal Help Flyer shows you many options on many situations. Also available in Legal Help Flyer in Spanish.

Chosen 300 West
3959 Lancaster Avenue
215-243-0300
Mon: 5 -7pm (By Appt) Expungement Services

Community Legal Services (CLS)
1424 Chestnut Street
215-981-3700
Walk-in Mon-Fri: 9am-12pm
Landlord tenant housing
Mon-Thurs: 9am-11am

1410 W. Erie Avenue
215-227-2400
Walk-in: Mon, Wed, Fri: 9am-12pm
SSI Appeal & Utilities
Mon, Wed, Fri: 8:30am-12pm
clsphila.org/get-help

Homeless Advocacy Project (HAP)
215-523-9595 or 1-800-837-2672
Weekly free legal clinics in various locations.
www.homelessadvocacyproject.org

Tenant Legal Aid Referral Line
267-443-2500
Live 11am-7pm
Eviction prevention resources. Free legal advice
and representation for low-income tenants
www.phillytenant.org

LGBTQ SERVICES

Attic Youth Center (Ages 14-23)
255 S. 16th Street
215-545-4331
Mon & Tues: 11am-7pm
Wed & Fri: 1pm-8pm
HIV testing, individual counseling, social activities, and safe environment for youth

Mazzoni Center
809 Locust Street
215-563-0658
Mon & Tues: 9am-7pm
Wed-Fri: 9am-5pm
Medical care, counseling, HIV testing, trans health services, support groups

Mazzoni Center, Washington West Project
1201 Locust Street
215-985-9206
HIV walk-in testing
Mon-Fri: 9am-8:30pm; Sat: 1-4:30pm
STI walk-in testing
Tues: 1-6pm, Thurs: 6-8:30pm,
Fri: 2-5pm, Sat: 1-4pm

Trans-health Information Project (TIP)
149 W Susquehanna Avenue
267-457-3912
Toll free: 866-222-3871
Educational workshops, group support

MEDICAL EMERGENCY

Go to emergency room or call 911

MEDICAL NON-EMERGENCY

Stephen Klein Wellness Center, Project HOME
2144 Cecil B. Moore Avenue
215-320-6187
Mon-Fri: 9-4:30pm (appointments preferred)
Medical clinic, counselling, dental treatment, health insurance
enrollment (Bus options: 3, 33 and 61)

Fairmount Health Center
1412-22 Fairmount Avenue
215-235-9600
Mon-Fri: 8:30-5pm (walk-ins welcome)
Co-pays on sliding scale from $20 to $40

Fairmount Health Center-Our Brother’s Place
907 Hamilton Street
215-985-1600
Tues & Thurs: 9am-4pm
Thurs: 7-8:30pm

Mary Howard Health Center
125 S. 9th Street
215-592-4500
Appointment Hours Mon-Fri: 9:30-5pm
Walk-ins Mon-Thurs: 7am

House of Grace Catholic Worker Clinic
1813 East Hagert Street
215-423-0222
Tues: 9:30-11:30am, 4:30-6:30pm
Weds: 9:30-11:30am
Thurs: 4:30-6:30pm
Fri: 11:30am-1:30pm
Walk-in health clinic, showers

John Bell Health Center
1207 Chestnut St., 3rd floor
267-725-0252
Primary medical clinic for adults

Y-HEP Youth Health Center
1207 Chestnut St., 5th floor
215-344-1632
Primary medical care for youth (Ages 13-24)

MEALS

For a complete list click here.

MENTAL HEALTH SUPPORT

Suicide Hotline
1-800-273-TALK (8255)

Office of Behavioral Health Emergency and Information Line (24-hour Mental Health Delegate Line)
215-685-6440

Mercy Hospital of Philadelphia Crisis Response Center (CRC)
501 S. 54th Street
215-748-9525

Hall Mercer Crisis Response Center (CRC) – Pennsylvania Hospital
245 S. 8th Street
215-829-LIFE (5433) – Crisis Team

Mary Howard Health Center
125 S. 9th Street
215-592-4500
Walk-ins Mon & Tues: 6:30am-6:45am

To report complaints about mental health treatment:
Consumer Satisfaction Team
520 Delaware Avenue, 7th Floor
215-923-9627

RECOVERY RESOURCES/SUBSTANCE USE

Alcohol & Drug Information and Recovery Support Line (24-hour)
800-221-6333

NET Access Point
499 N. 5th Street, Suite B
844-533-8200
215-451-7114
24/7 access to treatment; no appointment needed

To get a level of care assessment go to one of the following Crisis Response Centers (CRC) or Assessment Centers. Community Behavioral Health  has a flyer with extensive information on  Accessing-Treatment

If you have clients that need treatment for drug and alcohol addiction the CRCs can help. Here’s a great information flyer with a list of CRCs you can give to them.

Crisis Response Centers (CRC)

Einstein Medical Center
5501 Old York Road
215-951-8300

Friends Hospital Crisis Response Center (Northeast)
4641 Roosevelt Boulevard
215-831-2600

Mercy Hospital
501 S. 54th Street
215-748-9525

Pennsylvania Hospital (Hall Mercer)
800 Spruce Street
215-829-5433

Temple/Episcopal Hospital
100 East Lehigh Avenue
215-707-2577

Assessment Centers

Any Crisis Response Center plus:

Kensington Hospital
136 Diamond Street
215-426-8100

Addictions Assessment Center at Penn Presbyterian
3910 Powelton Ave, #510
215-662-8747

SYRINGE EXCHANGE

Prevention Point Philadelphia
2913 Kensington Avenue
215-634-5272
Mon-Thurs: 12pm-4:30pm
Fri: 12pm-3pm
HIV testing, drop-in center, street side health Access Point
project, safer use supplies on M-W-F, overdose and narcan training daily

VETERANS

National 24-Hour Hotline
for Veterans who are Homeless
(or At-Risk of Homelessness)

1-877-4AID-VET (824-3838)

The Perimeter (Veteran Services)
213-217 N. 4th Street (at Arch Street)
215-923-2600
Mon-Fri: 8:30am-4:30pm
Showers, haircuts, food, clothing, laundry, counseling, shelter, transportation

YOUTH SERVICES

Covenant House Crisis Center
(Ages 21 & Under)

Crisis Center:
31-43 East Armat Street
215-951-5411
24-Hour Hotline
1-800-999-9999

Youth Emergency Services (YES)
Center for Runaway Youth (Ages 12-17)
24-Hour Hotline & Intake
1-800-371-SAFE (7233)

Valley Youth House
(Ages 12-21)

1500 Sansom Street #300A
215-925-3180
Street outreach and transitional housing (including LGBTQ)

PathWays PA Basic Center Program
(Ages 14-17, females only)
5013 Hazel Avenue
215-397-4287
Services and housing

Forget Me Knot Youth Services (Ages 13-18)
2321 N Broad Street
215-223-3621
Services, Emergency Shelter (including LGBTQ)