Standards and Guidelines
Forms, standards, and guidelines from the Office of Homeless Services.
Language Access
Language Access Plan and Protocol
Continuum of Care
Written Standards for Assistance under CoC and ESG
Philadelphia CoC Third Party Verification of Institutional Stays
Self Certification of Homeless Status
Verification of Disability
Written Third Party Verification of Homeless Status
Philadelphia CoC Data Quality Plan
CEA-BHRS Policies & Procedures Manual
Revised CEA-BHRS Prioritization Policy
Housing
Case Management Standards
Emergency Housing Standards 2019
HAP Instructions and Requirements
Children Services Agreement
Savings Program Policy and Procedures
Housing Placement Agreement
Emergency Housing Placement Service Agreement
Participant Rights
Service Animals in Shelter
Intake
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Intake Policies and Procedures
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OHS Procedure for Placement of Sexual Offenders