Welcome

Latest News

Facing eviction? Visit the Philadelphia Eviction Prevention Project

COVID-19 Resources

OHS Flyers

FY20 OHS Data Snapshot

Philadelphia’s Five Year Strategic Plan for the Homeless Assistance System 


Domestic Violence Hotline
1-866-723-3014 or

1-866-SAFE-014


Homeless Outreach
Hotline: 215-232-1984


Veterans Homelessness
Hotline: 1-877-424-3838

Philly Vets Home Coalition Hotline: 215-923-8387


Disability Resources


Donate/Volunteer


OHS Comment Line
215-686-4700


Homeless Services

On this site you’ll find useful information on Philly’s homeless housing system including information about why people are homeless, how many, and what our strategy is. We also provide information on where to go for help including a list of service providers, how to help homeless individuals, current events and stories of progress on the News page.

Homelessness Prevention and Diversion Services

Are you facing homelessness? Contact the Prevention, Diversion & Intake Unit to see if you qualify for help. There are three ways to get in touch with our intake social workers and case managers. Due to high volume, you may wait up to 72 hours to receive a response. 

  1. Complete an online form.
  2. Call the Homelessness Prevention Hotline at 215-686-7177 and follow the instructions.
  3. Visit a City-funded intake center.

And if you’re facing eviction, call Philadelphia Eviction Prevention Project, at 267-443-2500.  

COVID-19 Response

We’re working with the City of Philadelphia, Department of Public Health (PDPH), Department of Behavioral Health and Intellectual disAbility Services, and other key federal partners to plan, prepare, and respond to COVID-19. Through these coordinated efforts, we’re working around the clock to protect our most vulnerable populations, especially those experiencing homelessness, and keep staff safe. Learn more.

2020 Annual Report

Look at the progress we’ve made collaboratively as a homeless service system last year, with an eye toward initiatives the office is pursuing in the upcoming year.

Join Roadmap to Homes

The RtH community oversees the implementation of our strategic plan Roadmap to Homes. Become an official member to contribute feedback to improve the homeless service system in Philly. You’ll also receive email updates, invitations to community meetings, and opportunities to share your thoughts and ideas with the RtH Board. Join today!