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Find the Homeless Shelters and Services
Welcome to Office of Homeless Services (OHS) – Guide
Programs & Initiatives
The Office of Homeless Services (OHS) provides specialized programs to assist individuals experiencing homelessness, offering shelter availability, mental health counseling, employment assistance, and substance use programs. OHS collaborates with non-profit organizations to enhance service delivery, aiming to address the root causes of homelessness and support positive life changes.
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Contact Hotlines
- Domestic Violence Hotline: 1-866-723-3014 or 1-866-SAFE-014
- Homeless Outreach Hotline: 215-232-1984
- Veterans Homelessness Hotline: 1-877-424-3838
- Philly Vets Home Coalition Hotline: 215-923-8387
- OHS Comment Line: 215-686-4700
List of Homelessness Organizations
| The Strategy | Where to go for help | The Data |
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Are You Experiencing a Housing Crisis?
If you or someone you know is facing a housing crisis, contact the Prevention, Diversion & Intake Unit for immediate assistance to connect with resources that can help. Due to high volume, please allow up to 72 hours for a response.
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| Call the Homelessness Prevention Hotline at 215-686-7177. | Visit a City-Funded Intake Center |
Join Roadmap to Homes
The Roadmap to Homes community is dedicated to implementing strategies to improve the homeless service system in Philadelphia. Join today to participate in feedback, receive updates, and contribute to our mission. Join today!